Maureen’s key message
Maureen’s message is simple :
‘Changing behaviours will save lives’
If you don’t change behaviours you possibly will end up on the wrong side of the law. Her keynotes are filled with actual events that she has been involved in as an investigator when the complaints handling process has failed and people are now in a state of crisis.
Her storytelling style will leave you sitting on the edge of your seat as she draws you into the topic making you believe it is you she is talking about.
Keynotes leave audiences hungry for more of Maureen’s wisdom and insights to become the shift and game changer in your workplace.
No More Harm Conference
Complaints Handling Perilous or Not – You Be The Judge
Far too often Maureen has seen the fall out when inappropriate behaviour is not being handled correctly with in the workplace.
It is let down by the Complaints Handling process.
Either workplaces do not have a process in place leaving those being targeted more vulnerable than ever before and there are workplaces were where people are not skilled to undertake the Complaints Handling.
This is a deep flaw within the workplace and something Maureen’s presentation received great accolades from people who represent government in the complaints handling arena.
Australian Regional Development Conference
Download the flyer to gain more insight about this presentation.
Diversity is on the agenda everywhere at the moment. It encompasses much more than knowing what it is. What is not being said is the impact of getting it wrong. Maureen’s keynote at the conference had many thinking about their own capacity if they were faced with such event that Maureen took them through.
This story took them through an event where a person lost their life, others seriously injured, and the perpetrator jailed and then what the outcomes might look like under the changes to the laws in Victoria today.