HR & IR Framework
A tailored framework that will close the gaps in your HR and IR systems and create a high performance environment Book your confidential discovery callAre you a senior leader or business owner who:
Feels like you’re held hostage by your employee demands, because you can’t afford to lose people?
Struggles to manage employee behaviour and complaints?
Worries that your leaders don’t fully understand how to manage HR and IR issues correctly?
Finds it hard to comprehend how the Secure Jobs, Better Pay bill will impact you?
Fears that you don’t have the right processes in place to avoid employee issues and claims against you?
Often, the gaps in systems start as cracks. Like pot holes in the road. You drive past a small hole, then one day it feels a bit more of a bump, then you start driving around it. Then one day it’s massively dangerous – and you wonder where it came from?
This is how businesses end up in crisis. We ignore the cracks, and they grow over time until suddenly there is a huge issue that causes chaos for you and puts your business at significant risk.
This is how businesses end up in crisis. We ignore the cracks, and they grow over time until suddenly there is a huge issue that causes chaos for you and puts your business at significant risk.
The problem is, the biggest changes to Australian Industrial Relations and Employment Law in more than a decade are here. The foundation of your HR and IR systems has been fractured by the Secure Jobs, Better Pay legislation.
Your compliance and legal requirements are higher than ever. If you don’t address these cracks now, you will face growing issues that will put you at risk of a costly crisis.
You need to find the gaps – and close them.
I’ve worked with hundreds of businesses over the last 18 years who have found themselves in crisis.
There are usually 6 stages they (inadvertently) go through and the risk to the business escalates rapidly.
Level 1: Business is fabulous. Your systems are strong, allowing you to be agile when it comes to managing your people. This gives you the space to focus on growing the business. You’re not at risk.
Level 2: Business is good. There’s a system in place for HR and IR that you know and rely on but it’s a bit clunky and difficult sometimes . This allows you to focus on sustaining the business – the employees, the customers, the products and services, and revenue.
Level 3: Business has gone from systemised but clunky to disorganised. It’s tricky to do the day to day HR stuff, there’s people issues popping up and you don’t have the right systems to deal with them. You’re stuck in maintenance mode, always fixing something.
Level 4: Your systems and people management have fallen apart and you’re frustrated. It’s groundhog day – every day you seem to have the same issues on repeat, same people causing problems, same roadblocks. You’re stuck responding to all the issues and can’t get anywhere with the business.
Level 5: Your business is in turmoil. You’ve had a claim made against you or a serious complaint – it’s still internal but you’ve had to get external help to deal with it. As a leader, you feel completely lost and don’t know how you got here. Your risk exposure is 95% – you’re almost certainly facing costs and consequences.
Level 6: You’re in crisis. Claims have gone external and you are facing a legal fight. As a leader, you are consumed by chaos. Your risk exposure is 100% – it’s going to cost you, the question now is how much.
The Trust Driven Performance Framework ensures you shift from crisis to tranquillity
The Trust Driven Performance™ framework ensures you mitigate risks, avoid crisis and create a high performance environment.
Clear Expectations
When Clear Expectations are right, everyone can articulate their job, what’ is expected of them, and their goals. Behaviour and culture are good. People can deliver the outcomes the business needs, and be managed effectively and lawfully.
When you get this right, it is easier to have structural approaches to managing your people that help you meet your legal and regulatory requirements.
Connectivity
When connectivity is right, people feel safe at work. They are honest and speak up about problems or concerns. Errors and incidents reduce and productivity improves. People want to work here – and don’t want to leave.
When you get this right, your people are valued – and feel valued. They feel psychologically safe and welcomed at work. You’re humming.
Strong Foundations
This is your HR and IR backbone – your policies, procedures. Your rules of the game.
When Strong Foundations are in place, everyone is really clear on the terms of their employment and how they need to show up every day. Leadership knows who they need to operate today, and tomorrow. The Occupational Health and Safety is strong and WorkCover incidents are minimal. Performance issues and poor behaviour are dealt with in a timely way.
When you get this right, the business has the agility to scale successfully.
We partner with you to implement a tailored framework
Our approach is simple, clear and built around six key elements that are tailored to your business.
That’s why we start with strategy so we deliver what you really need without creating unnecessary complexity.
Strategy and Governance
Your HR IR Framework must be strategically driven. This begins with our HR/IR Health Check, and a workshop with your Executive team to agree the goals and required outcomes for your people strategy.
Policies and Documentation
These are the rules of the game for your organization. They communicate your people strategy in practical, operational terms. They tell your people what to do to execute Trust Driven Performance in your workplace.
Systems and Processes
The backbone of your HR & IR Framework. Processes, procedures, checklists, and information technology that tell your people how to operate and make it easy for them to do so.
Leadership and Communication
Successful HR & IR Frameworks require strong, consistent leadership and execution of policies and procedures you set up. We work with your leadership teams through workshops and team coaching to ensure they are set up for success.
Training and Education
Educated, empowered people know how to behave at work, stay safe and have effective professional relationships. We provide workshops for your people to educate them on their obligations and your framework.
Continuous Improvement
Your business evolves and changes, so your people strategy must evolve too. We support you with continuous improvement including education on HR & IR changes, health checks, updating your framework, and ongoing training and workshops.
Investment
Small Business Support
Ideal for small businesses with around 20 employees
$2,500/per month
- HR & IR Health Check
- Strategic plan
- Customised policies and documentation, procedures and templates provided for branding and QC
- Advice only for HR & IR Systems
- One 2-hour leadership workshop
- Core people workshops: Employee rights and obligations; Workplace conduct; Bullying, harassment and discrimination; Health and safety
- Advice on Continuous Improvement
Business Growth Support
Ideal for small to medium businesses growing towards 100 employees
Price on enquiry
- HR & IR Health Check
- Strategic plan
- Customised and branded policies and documentation, procedures and templates provided for upload
- Two hour on-site consult on your HR & IR Systems
- Two half-day leadership workshops
- Three 1-hour leadership team coaching sessions
- Core people workshops: Employee rights and obligations; Workplace conduct; Bullying, harassment and discrimination; Health and safety
- Two full-day workshops tailored for your people strategy
- Annual review of COntinuous Improvement with report
- SMS and Email Executive support for owner/CEO
TDP Partner
Idea for medium businesses with 100+ employees
Price on enquiry
- HR & IR Health Check
- Strategic plan
- Customised and branded policies and documentation, procedures and templates loaded to your file management system
- Ongoing consulting support with you HR & IR Systems
- Quarterly half-day leadership workshops
- Twelve 1-hour leadership team coaching sessions
- Core people workshops: Employee rights and obligations; Workplace conduct; Bullying, harassment and discrimination; Health and safety
- Four full-day workshops tailored for your people strategy
- Quarterly review and action plan for Continous Improvement
- Membership of The Collective for owner/CEO