Confidence
Be empowered with the strategies, tactics, and perspectives to handle upward bullying in the next 90 days Book your confidential discovery callDo any of these statements resonate with you?
You have a team member who targets you with deliberate disrespectful and insubordinate behaviour?
You regularly feel belittled by your team (subordinates)?
You feel anxious and stressed about leading your team because they manipulate or undermine you?
You feel threatened and fearful of some (or all) or the team you lead?
You feel like you’ve hit a crisis point. You’ve lost your motivation for your job, your confidence as a leader. You don’t know what to do next.
Upward Bullying is a form of Subordinate Retaliation.
It’s the act of a subordinate staff member inflicting intentional or unintentional bullying behaviours toward their manager.
Upward Bullying starts with the individual perpetrator, but they slowly build a mob of colleagues and coerce them into bullying behaviour – sometimes unknowingly.
They are like a conductor working toward building an orchestra. They start off with a small band, and overtime attract more players until they have a full-sized orchestra.
Like a conductor, the perpetrator tells the mob what to do and when. They orchestrate their behaviour. The more they get away with, the more confident they are.
The bullying becomes toxic.
Threats are made, and the risk of violence and criminal behaviour is real.
Upward Bullying puts leaders into disarray –
and at incredible risk
Level 1- Disarray: At this stage, the leader is at the highest risk. The bullying is ongoing, and the leader feels overwhelmed and unsure and needs direction how to respond to reduce the risk of a crisis.
Level 2 – Uncertainty: The leader has begun to acknowledge and try to understand the situation. However, they’re still at high risk of overwhelm, as they haven’t yet started implementing solutions.
Level 3 – Awareness: The risk begins to decrease slightly as the leader gains insight into the situation. They become reactive and start identifying resources and possible solutions but haven’t fully implemented them yet.
Level 4 – Planning: The leader is starting to develop a plan of action, which reduces the risk to mid-range. The leader becomes more curious, however, they’re still at a significant risk until they begin to act.
Level 5 – Action: As the leader starts implementing their plan, the risk decreases further. Resilience begins to build like a muscle, and they start to regain control, which helps reduce the risk further.
Level 6 – Confidence: The risk to the leader becomes significantly lower as they regain control and confidence in their role. They have the capacity to adapt to change and see the positive results of their actions, which helps further lower the risk.
Level 7 – Tranquillity: At this stage, the leader has successfully navigated the situation and are empowered to take control. The risk is now minimal to none.
There are three key steps to achieving Tranquillity
Awareness
First is self-awareness. Its important to consider how you respond and react to different situations, and the behaviour you are modelling as a result.
Self-awareness of our own behaviour prevents a response that can cause escalation, volatility and danger.
Second is awareness of the situation and circumstances. What are you aware of in your team, your organization? What is influencing the behaviour of people around you?
Assessment
Once you have awareness, you need to assess the unique issues you face. There’s a myriad of tools available – what matters is finding the right solution to help you at a personal or organisational level.
It gives context and subjectiveness to emotional situations
Action
When you have Awareness and you’ve undertake Assessment, the question is what do we do now?
Action is the plan that says what we need to do, when, and at what pace.
When you have Awareness and Assessment, you create Clarity.
Clarity might be documentation, education or understanding – however it looks, you know that there is no confusion or misunderstanding.
When you have Awareness and Action you create Congruence between your personal experience and challenges, and the process to resolve them.
When you have Assessment and Action you create Confidence. You are confident in your understanding of the situation, and confident in the steps you are going to take.
Seven-session coaching journey empowers you to step out of victimhood and into tranquil leadership.
Session 1
Evaluation
We get clear on your current situation, its impact, and what you want to address both right now and long term.
Focus on self-care and wellbeing between sessions
Session 2
Strategy for now
Depending on your unique circumstances, we develop the strategy you can take to help manage the immediate issues.
Practice the immediate responses and actions
Session 3
Insight and Resources
Identifying the support and resources you can access to help you now and in the short term.
Access the resources and support as planned
Session 4
Strategy going forward
Re-evaluating your situation following the last three sessions, we start to plan the way forward.
Take action
and implement your plan
Session 5
Skill Development
Based on your sessions so far, we work on building your skills so you can have more confidence and safely navigate difficult conversations and situations.
Take action and implement your plan
Session 6
Monitoring and Development
We review how things are going and work on any skills or concerns you have in implementing your plan.
Reflection exercise – where you started vs where you are now.
Session 7
The Path Forward
We evaluate where you are today vs session 1, the actions you’ve take so far, and what you need to continue to navigate your situation and implement your plan moving forward.
Investment
The Confidence Program includes:
Seven 90-minute one-on-one coaching sessions
Personalised program and step-by-step actions to address immediate and long term needs
Practical homework to build skills and confidence
Tools, resources and materials to support you between sessions
A tailored long term strategy to help you address future issues, build skills and grow your confidence.